Privacy Policy

At Red Leaf Liquidation ("we", "us", "our"), we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights regarding it.

1. Information We Collect

When you create an account or place an order: name, email address, shipping/billing address, phone number, and payment method details (processed securely by Stripe or PayPal — we do not store full card numbers).

When you browse our site: IP address, browser type, pages visited, and device information via cookies and analytics tools (e.g., Google Analytics).

2. How We Use Your Information

• To process and fulfil your orders, including shipping notifications and order updates.
• To provide customer support and respond to inquiries.
• To send promotional emails and special offers (you may unsubscribe at any time).
• To improve our website and personalize your shopping experience.
• To comply with legal obligations under Canadian law (PIPEDA and Alberta PIPA).

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only with:

• Payment processors (Stripe, PayPal) to complete transactions.
• Shipping carriers (Canada Post, Purolator, etc.) to deliver your orders.
• Service providers who assist with analytics, email delivery, or website hosting, under strict data-protection agreements.
• Law enforcement when required by law or to protect our rights.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience. You may disable cookies in your browser settings, but some site features may not function properly as a result.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your account and associated data at any time.

6. Your Rights

Under PIPEDA and Alberta's PIPA, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Withdraw consent for certain uses of your data.
• Request deletion of your personal data (subject to legal retention requirements).

To exercise any of these rights, contact us at support@redleafliquidation.ca.

7. Security

We implement industry-standard security measures including SSL encryption, PCI-DSS compliant payment processing, and access controls to protect your information from unauthorized access.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the revised policy.